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     What is the shipping cost?

    • Townleygirl.com has a shipping rate depending on product size. Orders ship for a cost of $3.99-5.99. We do run promotions for free or reduced shipping. Check back on our website or sign up for our newsletters to receive the discount codes. 

     

    How long until my package is shipped?

    • Packages are shipped out of our office 1-2 business days after receiving an order. It will then take an additional 2-5 business days for you to receive your package. 

     

    Does TownleyGirl ship internationally?

    • While our products can be found all over the world, right now our e-commerce platform is built specifically for customers in the USA. We will announce international shipments at a later date.

     

    How do I know my order has been received?

    • A confirmation e-mail will be sent once your order is received.

     

    How do I track my order?

    • An e-mail will be sent with tracking information once your order has shipped.

     

    What if I did not receive my package?

    • Please email customerservice@townleygirl.com and we'd be happy to look into your shipment. 

     

    How do I return a product?

    • If you are unsatisfied with a product purchased on Townleygirl.com, please email customerservice@townleygirl.com and we will do our best to assist you.
    • For products purchased in-store, please return them to your local retailer.