What is the shipping cost?
- Townleygirl.com has a shipping rate depending on product size. Orders ship for a cost of $3.99-5.99. We do run promotions for free or reduced shipping. Check back on our website or sign up for our newsletters to receive the discount codes.
How long until my package is shipped?
- Packages are shipped out of our office 1-2 business days after receiving an order. It will then take an additional 2-5 business days for you to receive your package.
Does TownleyGirl ship internationally?
- While our products can be found all over the world, right now our e-commerce platform is built specifically for customers in the USA. We will announce international shipments at a later date.
How do I know my order has been received?
- A confirmation e-mail will be sent once your order is received.
How do I track my order?
- An e-mail will be sent with tracking information once your order has shipped.
What if I did not receive my package?
- Please email firstname.lastname@example.org and we'd be happy to look into your shipment.
How do I return a product?
- If you are unsatisfied with a product purchased on Townleygirl.com, please email email@example.com and we will do our best to assist you.
- For products purchased in-store, please return them to your local retailer.