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    What if the product I purchased was damaged?

    • For a product purchased on, please email and we will do our best to assist you.
    • For products purchased in-store, please return them to your local retailer.


    How do I contact TownleyGirl about product safety concerns?

    • All of our products are tested rigorously for child safety. If you need to get in touch with us, please e-mail with the bar code of your product, and we'll be sure to help you out. 


    Are all of TownleyGirl's nail polishes water-based, bubble-gum scented, peelable and non-toxic?

    • Most of TownleyGirl's nail polishes are water-based, bubble-gum scented, peelable and non-toxic.
    • The exceptions include any nail polishes in the following product lines, which have lacquer based nail polish and are not scented or peelable:
      • The Nightmare Before Christmas
      • Townley Cosmetics


      Is TownleyGirl cruelty free?

      • Yes, we love our furry friends. We're animal-friendly and cruelty free!
      • We are registered with the PETA foundation (People for the Ethical Treatment of Animals).



      What if I have nut allergies? 

      • None of TownleyGirl's products are manufactured with nut products or byproducts; however, they may be produced in factories that also produce products with nuts.